| |
ShowingDesk Web Edition
(formerly CallTrax) is the newest version of the classic front desk
software system that helps real estate offices manage showing appointments, send
showing notification emails, gather showing feedback, track ad & sign calls,
generate listing activity reports and more. It connects to your MLS to update
your office listing information and downloads the latest MLS agent roster so you
can quickly identify agents requesting showings.
Watch the Full Recorded Sessions
These files are large and may take a moment to begin playing. You may first need to install the GoToMeeting codec.
Below you can find various videos that you can view to learn more about ShowingDesk Web Edition.
ShowingDesk Web Edition Online Tutorials
|
Taking Appointments
|
 |
|
This five minute video will walk you through the appointment process. Topics include, choosing the listing, selecting the showing agent and choosing the date and time.
 View the Demo |
|
|
Taking Ad/Sign Calls and Capturing Prospects
|
|
|
This three minute video will explain the Call Coordinator functions of ShowingDesk WE. Topics include capturing prospect information and entering ad and sign calls.
View the Demo |
|
|
Managing Our Agents and Staff
|
|
|
This two and a half minute video will show you how you can manage your agents. Topics include updating agent details and entering staff and managers.
View the Demo |
|
|
Entering and Managing Listings
|
|
|
This nine minute video will walk you through the task of managing your offices listings. Topics include entering new listings, viewing past activity, adding new activity, merging and archiving listings and editing the details of any of your listings. Adding homeowner information and enabling feedback emails are also covered.
View the Demo |
|
|
Managing and Publishing Feedback
|
|
|
This four minute video will cover the procedure for handling feedback. Topics include responding to feedback request emails, publishing the feedback for your homeowners, customizing feedback form and how to add additional details to present to your seller.
View the Demo |
|
|
Other Functions
|
|
|
This three minute video will highlight some of the other tasks that are available in ShowingDesk Web Edition. Topics include confirming appointments from the task to do list, viewing the daily log, viewing the agents and offices in your MLS and a brief overview of the reports and lists available in ShowingDesk Web Edition.
View the Demo |
|
|
Reports and Lists
|
|
|
This six minute video will explain the various reports that are available. Topics include information about each report, how to print and email them and which are recommended to be run often.
View the Demo |
|
|
Control Panel Functions
|
|
|
This five minute video will show you the various control panel functions available. Topics include how to configure security settings for your agents, modifying the feedback form, adjusting appointment settings and creating and modifying information for Call Coordinator functions.
View the Demo |
|
|
Email
|
|
|
This two and a half minute video will show you the email functions of ShowingDesk Web Edition. Topics include emails sent to listing agents, showing agents homeowners and feedback request emails.
View the Demo |
|
|
Agent Overview
|
|
|
This six minute video will give you an overview of agent abilities. Topics include changing usernames and passwords, adding contact details, how to email reports, view listings and process feedback.
View the Demo |
|
|
Administrative Overview
|
|
|
This four minute video will give you an overview of typical administrator tasks. Topics include how to view/edit listings, print/email reports, process feedback and modify security settings from the we.showingdesk.com website.
View the Demo |
|
|
If you have any questions about the training info, please submit your information below
|
|
|
|
|
|
|
|
Frequently Asked Questions | Release Notes | ShowingDesk | Status | ShowingTime Online Support | Web Edition Training
|