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Jackie Breidinger
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Being an owner of a company can be a tough task. Making your company successful requires hard work, sacrifice and dedication. Surrounding yourself with the right people and providing tools to
succeed is critical.
Jackie Breidinger and the rest of the Prudential Benjamin Real Estate management team have known this from the start. Jackie, who started the eastern Pennsylvania firm with husband Charlie in 1974, has been able to build a successful and adaptive real estate company over the past 35+ years.
They've seen plenty of new technology introduced over the years, including tools to automate the sometimes tedious showing appointment scheduling tasks at the front desk. Sending notifications, retrieving feedback and organizing showing appointments can be time consuming; having a way to automate the work is important.
With that in mind, in 2003 Jackie implemented ShowingDesk so the office could complete showing
management tasks more efficiently. In 2007 the office upgraded to the online version, ShowingDesk
Web Edition. It provides additional time saving features for agents and staff.
"Since everything about a listing is integrated with the MLS, several clicks allow for easy and
quick appointment scheduling," Jackie said. "All the information is auto-filled into ShowingDesk,
which saves time. Auto-email confirmations also save time on the computer and telephone."
ShowingDesk has become an integral part of Prudential Benjamin's office, but now there's another
option Jackie is deploying. With real estate activities often leading to seven-day work weeks,
Jackie decided her office needed a way to get appointment calls answered on evenings and weekends without being overextended. She was concerned about costs, though, and about asking her team to adjust to something new. To ease her concerns, she decided to use the part-time services offered by the ShowingTime Appointment Center.
"The part-time call center option is fantastic!" Jackie said. "Appointments are scheduled off
hours and weekends as if we had someone answering our phones for more hours than we could afford to hire a person."
ShowingDesk customers using the part-time service get a 50% discount on their Web Edition
contract, plus 50% off list price on the Appointment Center.
Now Jackie's office enjoys phone coverage until 11 p.m. EST every night, and from 8 a.m. - 11
p.m. EST on weekends, the longest hours in the industry. Her team still gets the same showing
feedback and seller's reports they're used to, which Jackie noted are her agents' favorite
features.
"Feedback reports are most used to give the seller the information needed to know what buyers
think of their home and its price," she said.
In addition to longer showing hours, free weekends for Jackie and her staff and feedback reports
for sellers, the office also enjoys other benefits:
· Online scheduling
· Professional & knowledgeable Appointment Center staff
· Privately labeled phone calls to sellers
· Supra eKey and Sentrilock integration
ShowingTime is proud to be part of the ongoing success story at Prudential Benjamin Real Estate,
and looks forward to growing with them in the future. To learn more about Jackie and Prudential
Benjamin Real Estate, click the link below:
http://www.prudentialbenjaminrealestate.com/
To learn how the Appointment Center might benefit your office, visit
http://www.showingtime.com/Products/ShowingTimeAppointmentCenterCustomers.aspx. Or, to request a demo, visit http://www.showingtime.com/demo and enter the Promotional code "JACKIE" to get a special rate on Appointment Center services.*
*Special rate only available for new customers or current customers upgrading current services.
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