Showing requests (shown in blue) decreased slightly compared to last month, but were up about 25% percent compared to the same time last year.

When considering an Appointment Center vendor, don't forget to think about your brand and all you've invested in building it. Wouldn't it be nice if your phones were answered as though from your own office?

ShowingDesk Web Edition users may know this, but aren't fully taking advantage of it: you can use ShowingDesk to schedule appointments from home, or from wherever you have an Internet connection.

The schedule is set through September for our series of ongoing webinars, with two titles currently being offered: one specifically designed to help agents, the other for office staff.

When listings can't be found in ShowingDesk, it usually means the listing has been archived. Within ShowingDesk's Control Panel, offices can choose to archive listings automatically after a set number of days, for example two weeks after the listing has gone off market.

A recent article in RISMedia's Real Estate Advisor made the point very clear: homebuyers are getting more and more sophisticated and educated on the home-buying process because of the Internet.